Refund Policy
Clear subscription and billing terms for FundGenie users.
Subscription Policy
FundGenie may offer monthly and annual subscription plans for premium features and AI-powered financial planning experiences.
By subscribing to FundGenie, users agree to the billing cycle selected during purchase.
No Refunds on Annual Plans
Annual subscription plans are non-refundable once purchased.
After an annual subscription has been activated, refunds will not be provided for unused periods, partial usage, change of mind, or discontinuation of service.
Users may cancel auto-renewal at any time to avoid future charges.
Cancelling a subscription will ensure that the subscription does not renew at the next billing cycle. The current active subscription period will remain available until expiry.
Monthly Subscription
Monthly subscriptions, if applicable, may be cancelled at any time before the next billing cycle.
Cancellation prevents future charges but does not provide refunds for the current active billing period.
Contact Support
If you experience billing issues, accidental charges, or technical problems related to your subscription, please contact our support team through the Help & Support page.
Go to Help & Support